IMPORTANT NOTICES

Characteristics of Hand-Crafted Glass:

• Restoration Glass® is mouth-blown in the original cylinder method, and as such exhibits artisanal features including air bubbles, striations, chafe marks, reams, and the occasional large bubble known as an "ox-eye". These features are characteristic of authentic hand-crafted glass and are not considered defects.

Glass Sizes:

• Please allow for the standard +/- 1/16" cutting tolerance on all orders.
• Oversize orders containing glass over 20" X 36" may not be accepted by FedEx, and may require delivery by truck.

Pricing:

• For pricing purposes, the glass is calculated to the next higher even inch. This is standard glass industry practice.
  EXAMPLE: 17 3/4" x 18 3/4" is billed as 18" x 20". A minimum charge of one (1) square foot per piece applies.

Order Processing:

• Standard non-safety glass orders generally ship within 8-10 business days from receipt of order. Safety laminated orders require additional processing and generally ship within 15-20 business days.